AFAI Face – The Digital Application Room of the Future

1. Arrival & Welcome

• The customer enters the AFAI Face – e.g., a consultation office, care center, or Afai Digital Center with an AFAI terminal.

• They are greeted either by a human host or directly by the AFAI device via voice, fully accessible for people with visual or speech impairments.

2. Choosing the Goal

• The customer simply says or taps:

  • “I need help with care allowance.”

  • “I want to know what financial support I qualify for.”

  • Or presses the “AFAI, let’s go” button.

 
3. Document Intake

• AFAI scans any paper documents using a high-performance scanner (e.g. disability ID, pension notice, medical reports).

• Alternatively, files can be uploaded digitally (USB, QR code, cloud, etc.).
   

 4. Automatic Data Analysis

• AFAI reviews:

  • Level of care

  • Income

  • Living situation

  • Family status

  • Diagnoses

• Then, it cross-checks everything against all relevant legal databases.
   

5. Intelligent Application Detection

• AFAI automatically identifies:

  • What benefits are legally available (e.g. care allowance, relief services, respite care, housing subsidies, tax reductions, etc.)

  • Which forms are needed

  • Which supporting documents are missing
     

6. Fully Automated Application Submission

• AFAI:

  • Fills out all forms completely and error-free

  • Adapts them to national or regional requirements

  • Prints them out if needed or

  • Submits them digitally and directly to the correct authority
     

7. Security & Proof

• AFAI encrypts all data using blockchain technology

• Stores applications in full compliance with GDPR

• Issues a digital receipt and case history
   

8. Results & Completion

• The customer receives a summary:

  • “You are likely to receive €8,900 per year in benefits.”

  • “Status: Application submitted on April 8, 2025.”

• Optional:

  • Notification service for processing status

  • Reminder service for renewals
     

9. Optional: Enjoy a Coffee

• In "Afai Digital Center" or partner locations: customers can relax with a coffee while AFAI handles everything.
   

10. Follow-up Services

• AFAI securely stores the customer’s case.

• If new laws or funding become available, the customer is automatically notified and reapplication is initiated.