Shipping Policy - (Versandrichtlinie)
1. General Information
Royalisimo – AFAI provides primarily digital services.
However, if physical products (e.g., devices, documents) are shipped, the following conditions apply.
2. Shipping Regions
We currently ship within Germany and to selected countries within the European Union.
International shipping beyond the EU is available upon request and subject to additional conditions.
3. Shipping Costs
Shipping within Germany:
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Standard Shipping: €5.90
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Free shipping for orders over €150.00
Shipping to other EU countries:
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Standard Shipping: €14.90
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Free shipping for orders over €250.00
Shipping costs are clearly communicated before order completion.
4. Delivery Times
Estimated delivery times:
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Germany: 3–5 business days
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EU countries: 5–10 business days
Delivery times may vary depending on product availability and destination.
You will receive a tracking number as soon as your order is dispatched.
5. Shipping Methods
Orders are shipped via reputable courier services (e.g., DHL, UPS, DPD) with tracking and, if necessary, insurance.
6. Digital Products
Services and digital products (such as downloads, AI services, licenses) are delivered exclusively electronically.
There are no shipping costs or physical deliveries for purely digital services.
7. Customs and Import Duties
For deliveries outside Germany, customs duties, taxes, or other charges may apply.
These costs are the responsibility of the customer and are not included in the product price or shipping charges.
8. Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Royalisimo is not liable for delivery failures due to incorrect or incomplete addresses.
9. Damages During Transport
If your order arrives visibly damaged, please immediately notify the courier and document the damage.
Then contact us at orhan366@gmail.com to arrange a quick resolution.
10. Contact
For any questions regarding shipping, please contact:
Royalisimo – AFAI
Orhan Ayhan (Founder & CEO)
Email: orhan366@gmail.com
Website: www.royalisimo.com
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Reliable. Fast. Transparent.
Because your success deserves smooth logistics.