General Terms
General Terms and Conditions (GTC) of Royalisimo
§1 Scope
These General Terms and Conditions (hereinafter "GTC") apply to all contracts and services between Royalisimo (hereinafter "Provider") and the customer (hereinafter "Customer") that are concluded or provided via the provider's website.
§2 Conclusion of contract
(1) The presentation of the projects and products on the provider's website does not constitute a legally binding offer, but a non-binding online catalog. By completing and submitting the order form, the customer makes a binding offer to purchase the selected product or to book the project.
(2) The provider confirms receipt of the offer immediately by email. This confirmation does not constitute acceptance of the offer.
(3) A contract is only concluded when the provider accepts the customer's offer by sending an order confirmation by email or begins to deliver the ordered goods or provide the service.
§3 Prices and payment terms
(1) All prices stated on the provider's website include the applicable statutory sales tax.
(2) The customer has various payment options available, which are stated in the provider's online shop.
(3) The customer undertakes to pay the purchase price immediately after the contract is concluded. In the event of late payment, the provider reserves the right to charge interest on arrears.
§4 Delivery and shipping
(1) Unless otherwise agreed, the goods will be delivered to the delivery address specified by the customer.
(2) If the delivery of the goods fails due to the customer's fault despite three delivery attempts, the provider can withdraw from the contract. Any payments made will be refunded to the customer, less the shipping costs incurred.
§5 Right of withdrawal
(1) Customers generally have the right to withdraw from the contract. The conditions, deadlines and procedures for exercising the right of withdrawal are set out in the provider's cancellation policy.
§6 Warranty
(1) The warranty is based on the statutory provisions. If the delivered goods are defective, the customer is entitled to subsequent performance (remedy of the defect or replacement delivery). If subsequent performance fails, the customer has the right to demand a reduction in the purchase price or to withdraw from the contract.
§7 Liability
(1) The provider is fully liable for damages resulting from injury to life, body or health, in all cases of intent and gross negligence, in the case of fraudulent concealment of a defect, in the case of assumption of the guarantee for the quality of the purchased item, in the case of damages under the Product Liability Act and in all other legally regulated cases.
§8 Final provisions
(1) Contracts between the provider and the customer are subject to the law of the Federal Republic of Germany.
(2) Changes or additions to these terms and conditions must be made in writing. This also applies to the cancellation of this written form requirement.
(3) Should individual provisions of these General Terms and Conditions be invalid or unenforceable or become invalid or unenforceable after conclusion of the contract, the validity of the remaining contractual provisions shall remain unaffected.